Available control tools
Winbeatz provides several tools to allow you to manage your gaming. These features give you control over your activity and your budget.
Deposit limits allow you to set a daily, weekly or monthly deposit ceiling. Once set, you cannot exceed this amount during the chosen period, even if you wish to.
Reality reminders alert you regularly about time spent playing. These notifications help you stay aware of your activity.
- Daily, weekly or monthly deposit limits
- Reality reminders to track your gaming time
- Temporary or permanent self-exclusion
- Account break to take a step back
- Access responsible gaming settings from your account
Age restrictions and verification
Winbeatz only accepts players aged 18 or over. Age verification is part of the registration process and account verification.
Upon your first registration, Winbeatz collects identity information to confirm your age. Additional verification may be requested before your first withdrawal.
- Minimum age required: 18 years
- Verification carried out upon registration
- Identity verification possible before withdrawal
- No access permitted to minors
Self-exclusion
If you feel your gaming is becoming problematic, you can self-exclude. Self-exclusion prevents you from accessing your account during the period you set.
Self-exclusion can be temporary (from a few days to several months) or permanent. During this period, Winbeatz will block your access to the site and your funds will not be accessible for gaming.
- Temporary or permanent exclusion available
- Complete account access block during the period
- Request through your Winbeatz account
Recognising a gambling problem
Problem gambling can affect your personal, professional or financial life. Here are some signs to watch for.
If you struggle to control your gaming time or spending, if you play to escape problems, or if you borrow money to play, it's important to seek help.
- Playing longer or with more money than intended
- Using gaming to escape from problems or negative emotions
- Borrowing or spending money meant for other expenses
- Lying about your gaming activity
- Losing relationships or opportunities because of gambling
- Being unable to stop despite trying
Local help resources
Many organisations offer free and confidential support to people facing gambling problems. These services operate independently of Winbeatz and can help you regain control.
Contact the appropriate support organisation directly for your region or country. They offer telephone consultations, support groups and online resources.
- Support services are free and confidential
- Available by phone, chat or in person
- Can help you establish an action plan
- Provide resources for you and your family
- Operate independently of gaming operators
FAQ
Can I modify or increase my deposit limits?
Yes, you can change your deposit limits at any time via your account. However, you can only reduce your limits immediately. To increase a limit, a waiting period usually applies to give you time to reconsider.
What happens if I self-exclude?
During your self-exclusion, you cannot access your account, you are not eligible for promotional bonuses, and your funds remain secure. You will also not receive marketing offers from Winbeatz during this period.
Is self-exclusion permanent?
Self-exclusion can be temporary or permanent depending on your choice. A temporary exclusion ends automatically on the date you set. A permanent exclusion can usually only be lifted after a significant period and on written request.
How can I get help if I think I have a gambling problem?
Several organisations offer help for free. Check the help resources in your country, which offer confidential support by phone, chat or in person. You can also contact Winbeatz support to learn more about available services.
How can I set a reality check reminder?
Reality check reminders can be configured in your Winbeatz account settings. You can choose the frequency of reminders to stay aware of how much time you spend playing.
